How long has your company been in the carpet cleaning business? How long has your business operated in East Kilbride?
Can you provide verifiable references?
What training do you give your employees? Are they all vetted with a full personal disclosure?
What equipment do you use? What’s the cleaning method you recommend for my carpet.
What types of cleaning methods and carpet cleaning equipment will you be using? What kinds of chemicals do you use?
What’s your cost per square foot or square metre? Are the costs based on the cleaning method you use? Do you provide written quotes?
Do you have insurance for loss or damage to my home or property? How much coverage do you have? Are your employees licensed and certified by relevant authorities or organizations?
Is there any satisfaction guarantee? What happens if I am not completely satisfied with the work?
How many carpet cleaners will be coming to my home? Will there be a manager or supervisor with them?